Refund Policy
Refund Policy
30-Day Free Returns: You have 30 days from delivery to return your rug for a full refund — no questions asked. Rugs must be unused and in original condition.
To arrange a return, call +91 846-700-6784 or email CONTACT@SENECACARPET.COM. Custom/bespoke rugs are final sale unless defective.
Refunds are processed within 7 business days of receiving the returned rug.
Return address:
SENECA CARPET LLP, Khamaria, Carpet City Bhadohi, S.R.N. Khamaria, Bhadohi 221306, Uttar Pradesh, India